Office Manager

Job Title: Office Manager Job Description The Office Manager oversees daily office operations, supports leadership and field teams, and ensures a high level of customer service and operational efficiency. This role manages administrative workflows, coordinates scheduling, supports financial processes, and serves as a key point of contact for clients and internal staff. Responsibilities Manage daily administrative operations and ensure smooth office workflow. Maintain company records, documentation, and organized filing systems. Coordinate office supplies, vendors, and other administrative resources to support business operations. Support leadership with reports, scheduling, and a variety of administrative tasks. Assist with special projects and contribute to process improvements across the office. Serve as a primary point of contact for clients via phone, email, and online inquiries. Respond to customer questions, resolve basic issues, and route requests to the appropriate team members. Schedule consultations, property assessments, and service appointments in a timely manner. Maintain accurate customer records, service information, and communication logs. Ensure timely, professional, and courteous communication with clients at all times. Coordinate calendars and scheduling for account managers and field teams. Assist with route planning and adjustments to service schedules as needed. Support clear communication between office staff, field personnel, and customers. Monitor work order completion and manage administrative follow-up activities. Assist with invoicing, billing inquiries, and payment processing. Support accounts payable and accounts receivable functions as needed. Reconcile administrative records and documentation to ensure accuracy and completeness. Track contracts, service agreements, and customer information in an organized manner. Prepare routine reports for leadership, summarizing key operational and financial information. Support onboarding and administrative activities for new and existing team members. Maintain confidential employee records and documentation in accordance with company standards. Assist with internal communications and overall office coordination. Foster a professional, positive, and collaborative office environment. Essential Skills 3+ years of office management, administrative, operations, or customer service experience. Strong organizational and time management skills. Proven ability to manage multiple priorities and meet deadlines. Excellent verbal and written communication skills. High attention to detail and accuracy in all administrative and financial tasks. Strong customer service and relationship-building abilities. Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and Teams. Ability to work independently with minimal supervision. Ability to maintain confidentiality when handling sensitive information. Experience with data entry, invoicing, billing, and basic bookkeeping. Familiarity with tools such as Jobber and QuickBooks or similar platforms. Additional Skills & Qualifications Experience in landscaping, construction, home services, property management, or related industries. Experience with scheduling software, CRM systems, or service management platforms. Hands-on accounts payable and accounts receivable experience. Previous office management or operations coordination experience. Experience supporting field service or mobile workforce teams. Comfort working in a fast-paced, service-oriented environment. Work Environment This role is fully onsite and follows a standard Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. You will work in an office environment that supports both leadership and field service teams, using tools such as Microsoft Office, Jobber, QuickBooks, and other scheduling or CRM platforms. The setting emphasizes professionalism, collaboration, and clear communication, with a focus on responsive client service and efficient coordination between the office and the field. Job Type & Location This is a Contract to Hire position based out of Spokane Valley, WA. Pay and Benefits The pay range for this position is $32.00 - $48.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Spokane Valley,WA. Application Deadline This position is anticipated to close on Jul 22, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.