About this role
Benefits: Health insurance Paid time off 401(k) Dental insurance About the Role: Neurosurgical Associates P.C. is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice in Henrico, VA 23233. This is a fantastic opportunity to join a dedicated medical team where your attention to detail and patient-first attitude will make a real difference every day. It is a full time position working Monday through Friday with work hours of 8:30 a.m., to 5:00 p.m. with a 30 minute lunch break taken daily.
Responsibilities: Greet and check in patients in a professional and compassionate manner Schedule, confirm, and manage patient appointments using medical scheduling software Answer and route incoming phone calls, taking messages and responding to inquiries Verify patient insurance eligibility and collect co-pays at time of service Maintain and update accurate patient records. Coordinate referrals and communicate with other healthcare providers as needed Ensure the front desk and waiting area remain organized and welcoming Requirements: Prior experience (1 to 2 years) as a medical receptionist or in a healthcare front office setting preferred Familiarity with EMR/EHR systems and medical scheduling software Knowledge of medical insurance verification and billing procedures Strong communication and interpersonal skills with a patient-centered approach Ability to multitask and stay organized in a fast-paced clinical environment High school diploma Professional, reliable, and detail-oriented work ethic About Us: Neurosurgical Associates P.C. is a trusted neurosurgical practice serving the community with expert care and a compassionate approach to complex neurological conditions. Our patients rely on us for outstanding outcomes, and our staff is proud to support a team of highly skilled surgeons dedicated to changing lives. We foster a collaborative and supportive work environment where every team member plays a vital role in delivering exceptional patient care.