About this role
Our Philosophy At The Still Point, we believe that wellness is a necessity, not a luxury. We are not just a typical day spa; we are a welcoming healing environment focused on changing lives and building healthy communities. Located in a beautifully renovated historic home in the heart of Takoma Park, we offer holistic skincare, massage, acupuncture, and energy work. We are looking for a Front Desk Sales Manager who shares this passion and wants to help our community find balance, beauty, and renewal. JOB SUMMARY The Front Desk Sales Manager is a working manager position at the front desk of the spa. They are responsible for driving sales revenue in all areas: membership, retail, service, and gift cards, to meet and exceed budgeted sales goal expectations. Responsibilities include training, coaching, scheduling, receiving and pricing merchandise, taking inventory and providing a welcoming environment for our guests. Qualifications: Education and Experience 2-4 years of management experience in a sales, spa or hospitality environment which includes training, coaching and proactively managing a small team, delegating work and providing feedback. Interest in health and wellness is strongly desired. Able to be sales-driven yet genuinely guest focused with a caring approach to self-care and wellness. Ability to read, write, and speak conversantly in English using correct pronunciation, spelling and grammar. Intermediate level computer skills with Google Drive, Word, Excel, and Gmail. A demonstrated passion for guest service, able to create a warm and welcoming environment while serving guests, being comfortable interacting with a wide range of people. Excellent organization, time management and problem solving skills with the demonstrated ability to plan and prioritize projects and workflow. Strong detail orientation and an ability to multitask. Flexibility and a willingness to work within constantly changing priorities. Ability to remain calm while problem-solving and dealing with difficult guests or team issues.