About this role
Fairfield Inn & Suites in Chillicothe, OH is seeking a qualified, highly motivated Customer Service professional to fill immediate full time position. The successful candidate will have great communication skills, a professional and relaxed demeanor, and a strong ability to multi-task. Current positions available include coverage for both Front desk shifts of 8am to 4pm, 4pm to Midnight and Night Audit hours of midnight to 8am.
Job Responsibilities
* Greet and welcome customers * Answer customer questions in person and on phone * Make and cancel reservation for guests * Check In/Check Out hotel guests * Screen and direct incoming calls and emails * Record and relay messages * File paperwork * Maintain inventory and restock supplies for guest amenities and The Market * Maintain a clean reception area
Job Qualifications
* Strong communication skills * Good verbal communication and interpersonal skills * Computer knowledge * Attention to detail * Professional appearance and demeanor * Adaptability * Ability to multi-task * Be a Team player
Persons applying for this opportunity must have 2-3 years minimum experience in hotel within the hospitality industry. Candidates must be flexible and willing to work all shifts including weekends and holidays.
