About this role
Primary Location: Peace - Louisville Address: 2020 Newburg Rd. Louisville, KY 40205 Shift: Second Shift (United States of America) Job Description Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, Brown Cancer Center, nearly 200 physician practice locations, more than 1,000 providers in Louisville and surrounding counties, including southern Indiana. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists, and other highly skilled health care professionals—UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, and patient-centered care. Job Description: Position Summary and Purpose The RN Shift Coordinator plays a vital leadership role in supporting unit operations and fostering a culture of clinical excellence. Working in close collaboration with the Clinical Managers and Nursing Directors, the Shift Coordinator serves as an extension of nursing leadership, empowered to address operational concerns, guide staff, and uphold standards of care during assigned shifts. This role includes holding team members accountable, providing timely feedback to the Clinical Managers, and ensuring a safe, efficient, and patient centered environment. Essential Functions: • Provide support in optimizing staffing coverage and coordinating scheduling. • Enhance the patient and family experience by rounding to foster connections, address concerns in real time and implement effective service recovery strategies that promote trust and satisfaction. • Conducts quality rounds to ensure nursing staff consistently adhere to evidence-based practices aimed at preventing Hospital Acquired Infections (HAIs), reinforcing a culture of clinical excellence and patient safety. • Ensure consistent adherence to established performance metrics and regulatory benchmarks, fostering accountability and continuous improvement across all areas of practice. • Actively engages in the staff interview process and contributes to retention strategies by fostering a supportive and inclusive work environment that promotes long-term satisfaction and stability. • Delivers timely coaching and counseling, thoughtfully documentation each interaction to support staff development, accountability and continuous performance improvement. • Actively contributes to unit-based committees and participates in team meetings, foster collaboration, shared decision-making and continuous improvement in patient care and operational excellence. Other Functions: • Consistently upholds the Code of Ethics for Nurses. This framework provides a principled foundation for ethical nursing practice and sound decision-making in complex care environments. • Maintains compliance with all company policies, procedures and standards of conduct • Complies with HIPAA privacy and security requirements to maintain confidentiality at all times • Performs other duties as assigned Additional Job Description: Job Requirements (Education, Experience, Licensure and Certification) Education: • Associate Degree in Nursing from an accredited/approved school of nursing (Required) • Bachelor of Science in Nursing (BSN) from an accredited/approved school of nursing (Preferred). Experience: • One (1) year of clinical experience and additional experience as a Charge Nurse or other nurse leader. Licensure: Active Kentucky Registered Nurse License or compact license with privileges to work in Kentucky (Required). Certification: • Basic Life Support (BLS) accredited by the American Heart Association (AHA) (Required) • National Nursing Certification in Field of Specialty obtained, if not held at time of hire (Preferred). Job Competency: Knowledge, Skills, and Abilities critical to this role: • Proven leadership skills • Excellent communication skills Language Ability: • Must be able to communicate effectively in both verbal and written formats. Reasoning Ability: • Ability to break down problems or tasks; scanning one’s own knowledge and experience to identify causes and consequences of events Computer Skills: • Demonstrates proficiency in using electronic health records (EHR) and clinical documentation systems to accurately chart patient care, support clinical decision-making, and ensure continuity of care. Utilizes technology to enhance communication among care team members, streamline daily workflows, and uphold compliance with documentation standards. Additional Responsibilities: • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. • Adheres to and exhibits our core values: • Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. • Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. • Maintains confidentiality and protects sensitive data at all times • Adheres to organizational and department specific safety standards and guidelines • Works collaboratively and supports efforts of team members • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: • Honoring and caring for the dignity of all persons in mind, body, and spirit • Ensuring the highest quality of care for those we serve • Working together as a team to achieve our goals • Improving continuously by listening, and asking for and responding to feedback • Seeking new and better ways to meet the needs of those we serve • Using our resources wisely • Understanding how each of our roles contributes to the success of UofL Health UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Please login into Workday and search for Job Hub.