About this role
Our Opportunity
Are you a CDCA-certified professional in search of a new opportunity? NorthStar Behavioral Health is seeking a compassionate and detail-oriented Care Coordinator to provide essential case management services to Ohio residents facing substance abuse and mental health challenges. As a Care Coordinator, you’ll work closely with clients and treatment providers to support recovery and ensure successful outcomes through our collaborative, client-centered approach.
Who We Are
NorthStar Behavioral Health is a full-service non-profit behavioral healthcare agency. Since 1976, NorthStar Behavioral Health has been ensuring access, safety, and quality for our clients within Hamilton County and the Greater Cincinnati area. Every day, we support individuals on their journey to recovery, healing, and hope - and we're just as committed to creating a workplace where our employees can thrive
What We Offer
* Competitive Salary and Benefits Package, including health, dental, and employer-paid vision, life, and long-term disability coverages – Employees are eligible the first day of the month after hire! * Up to 3 weeks of Paid Time Off each year - We value work-life balance! * 403(b) Retirement Plan - We help you plan for the future! * Student Loan Forgiveness Program – We are a qualifying employer for the Public Service Loan Forgiveness (PSLF) program! * Professional Development, CEUs and Learning Access via Relias - We develop our employees! * Supportive Work Environment - We lift each other, celebrate wins, and grow strong as a team! * Purpose-Driven Work - We make a meaningful impact in our community every day! * Employee Assistance Program - Another resource to help you personally! * Employee Discount Program - Save on travel, retail, and other services!
What We Are Seeking for this Role:
Education/Experience
· High School Diploma or GED, Associate Degree Preferred.
· Entry-level experience working with SUD Population
Licenses/Credentials/Certifications
· Current Ohio Chemical Dependency Counselor Assistant (CDCA)- Preliminary is acceptable
· Eligible to provide services and maintain active status with Ohio Medicaid and all applicable third-party and billing entities.
* Valid Ohio driver’s license and insurance. * Ability to pass a background check and drug screen. * Tuberculosis Skin Test and Influenza (Flu) vaccination within the past year; * Ability to work a shift of 8:30 a.m. – 5:00 p.m. (M-F).
Key Job Responsibilities of a Care Coordinator:
· Provides clinical therapeutic interventions and case management services to adults with substance use disorders and/or psychiatric disabilities
· Utilizes evidence-based, person-centered approaches to assess needs, develop individualized service plans, coordinate care, facilitate access to community resources, and support clients in improving psychosocial functioning, recovery outcomes, and overall stability within the community.
· Completes case management needs assessments within 24 hours of admission to identify and evaluate client needs, level of functioning, support systems, living environment, financial stability, physical health status, and self-care abilities.
· Delivers person-centered interventions, care coordination, case management, treatment planning, documentation, resource linkage, advocacy, and collaboration with multidisciplinary providers to support client recovery, improve psychosocial functioning, and promote successful engagement in treatment and community-based services.
· Utilizes assessment findings to inform and develop individualized service plans, coordinate appropriate interventions, facilitate access to resources, and support clients in achieving recovery, treatment, and community integration goals.
· Facilitates therapeutic, psychoeducational, and social skills groups utilizing evidence-based treatment modalities to support client recovery, enhance coping skills, promote behavioral change, and improve overall psychosocial functioning.
· Provides crisis intervention and verbal de-escalation services to individuals experiencing behavioral health, psychiatric, or substance use-related crises.
· Provides direct and indirect therapeutic care coordination and clinical support services for a minimum of 55% of scheduled work time.
· Completes all required clinical, case management, and administrative documentation within 48 hours of service delivery in accordance with agency policy, regulatory requirements, and payer standards.
· Attends and actively participates in weekly clinical supervision, multidisciplinary treatment team meetings, staff meetings, and other required organizational meetings as directed.
· Works collaboratively with referral sources, healthcare providers, community partners, managed care organizations, and external vendors to facilitate timely admissions, coordinate continuity of care, and address client treatment, recovery, and support service needs
· Works collaboratively with referral sources, healthcare providers, community partners, managed care organizations, client family, and clients to facilitate discharges and aftercare services
· Communicates professionally and effectively through written, verbal, and electronic communication to foster a collaborative, respectful, and inclusive work environment.
· Adheres to all applicable ethical standards, professional best practices, licensing board requirements, accreditation standards, agency policies, and federal, state, and local regulatory requirements at all times.
· Performs other duties and responsibilities as assigned by leadership to support organizational operations, client care, regulatory compliance, and program objectives.
Northstar Behavioral Health is an Equal Employment Opportunity (EEO) Employer. Our hiring and employment decisions are made without regard to protected characteristics such as race, color, religion, sex, national origin, age, disability, or genetic information.
8:30 a.m. - 5:00 p.m. (M-F)
