Bilingual RN Care Manager

WE ARE TITANIUM HEALTHCARE Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.

Join us in our mission!

POSITION SUMMARY The RN Care Manager is an essential part of the ECM team. Enhanced Care management (ECM) is funded through California Advancing and Innovating Medi- Cal (CalAIM) and are programs that coordinate care by utilizing a person-centered approach to maximizing an individual’s health and life trajectory. ECM services are medically appropriate, and cost-effective alternatives to services covered under the state plan. Titanium outreaches and engages to promote services, enroll members in the ECM program, and provide services intended to improve social and physical determinants of health. Members remain in the ECM programs until they no longer need or decline services. ECM services consist of a care team providing in-person care management and care coordination that aims to ensure services are available from managed care providers for members who are frequent utilizers of health services and individuals experiencing homelessness. The program is designed to leverage existing community care management, sustainability, housing transition, navigation, infrastructure, and experience.

WHERE YOU’LL WORK This position is remote and is based out of California. Standard business hours are Monday through Friday from 8:00 am to 5:00 pm.

WHAT YOU’LL DO Facilitate access to primary care and behavioral health providers, as needed Responsible for working effectively with and as part of Titanium’s interdisciplinary team to provide high quality and effective care management to members Engage members in skilled therapeutic interactions to promote health behaviors and/or other behavioral health interventions within scope of practice Coordinate care using resource linkage and partnering with other professionals and organizations in the community to ensure quality of care for members Provide seamless transition of care that meets requirements for post ER visits and hospitalizations Complete regularly scheduled follow-up visits Provide care coordination through phone calls, emails, messages, updating calendars, scheduling appointments, data entry, and attending meetings Support the Behavioral Health Care Manager, Community Health Worker, and Care Coordinator with delegated tasks Collaborate on member care issues with other ECM care team members Participate in weekly systematic case reviews and ad hoc case reviews Consult with the Clinical Nurse Leader and/or the Behavioral Health Care Manager before taking any clinical action Strategize to engage members in care and conduct motivational interviews Provide health education to members within scope of practice Initiate a care plan and complete all necessary assessments of healthcare plan guidelines Understand and abide by all departmental and companywide policies and procedures Perform other duties and projects assigned

WHO YOU ARE Sensory Requirements Fluent in English (written and verbal), Bilingual in Spanish Ability to communicate clearly in-person, by phone, and electronically Adequate hearing and vision (with corrective devices if necessary) to conduct assessments and documentation Ability to identify problems and use logic and related information to develop and implement solutions Excellent organizational skills and attention to detail Commitment to maintaining patient confidentiality and adhering to ethical standards in healthcare practice Physical Activity Must be able to remain in a stationary position Environmental Conditions Ability to maintain professionalism Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures Technology Use Frequent use of computers, keyboard, and handheld/mobile devices Ability to type for extended periods Competent with computers, email, virtual platforms, and Microsoft Office based programs

WHAT YOU’LL NEED Associate’s degree in nursing Minimum 1+ years of experience as an RN working in a healthcare setting, such as a medical clinic or acute care hospital A current and unrestricted CA state RN license Experience using an EHR/EPM Distraction-free home workspace with a secure internet connection

NICE TO HAVES Care management experience preferred Bachelor's degree in nursing Experience using eClinical Works (eCW) Valid BLS certification from the American Heart Association Valid CPR Certification

WHAT YOU’LL ENJOY Make an impact: an organization who cares about its employees, communities, and the future of healthcare Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself Growth: opportunities to develop and grow your career with us Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare Flexible Spending, Health Savings & Dependent Care Accounts Life/AD&D insurance funded 100% by Titanium Healthcare Supplemental Short-Term Disability Employee Assistance Programs Protect your pet(s) with Pet Insurance 401(k) plan

EEO Statement At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce. Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.