About this role
Help shape the future of HOC Navigators. In this role, you’ll use data, market insights, and strategic thinking to identify opportunities for growth and improve how we work. You’ll partner closely with physicians and leaders to turn analysis into actionable recommendations, support strategic and business planning, and help advance initiatives that strengthen operational effectiveness and expand our services.
Location:
* Hospice of Cincinnati Blue Ash [https://www.google.com/maps/place/Hospice+of+Cincinnati+Blue+Ash+Inpatient+Care+Center/@39.2390456,-84.3918135,17z/data=!3m1!4b1!4m6!3m5!1s0x884053b9a5dbc50d:0x44a75a0af827fc00!8m2!3d39.2390415!4d-84.3892386!16s%2Fg%2F11hdpyhh95?entry=ttu&g_ep=EgoyMDI2MTAyNy4wIKXMDSoASAFQAw%3D%3D]
Schedule:
* Full-time position, 80-hours bi-weekly * Day shift * No weekend, holiday, or on-call commitment
Incentives & Benefits:
We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
https://careers.trihealth.com/what-we-offer/benefits [https://careers.trihealth.com/what-we-offer/benefits]
Minimum Job Requirements:
* Bachelor's Degree in Business or related field (Required) * 1 - 2 years experience in a related field (Required) * Microsoft Office Suite
Job Overview:
This position will serve as a primary resource for strategic, market and/or business development initiatives, actively seeking opportunities for growth of HOC Navigators services. May also serve as a resource for process improvement and creation of a more efficient and effective workplace. This will be accomplished through collection and analysis of data, development and writing implementation of business and strategic plans and related analysis, analytic project design and management. May also be involved in implementation of operational efficiencies and enhancements and other related program initiatives as assigned. Uses Business Intelligence tools (i.e. external databases, advanced Excel and secondary research) to analyze, review, evaluate and monitor activities, formulating conclusions and meeting with key physicians and management to communicate and technically support findings and make recommendations regarding organizational operational and development matters relative to service lines. May provide operating and/or capital budget development support as needed. Cultivates mutual respect and confidence in relationships with physicians and management, providing reliable judgment, accountability, accuracy, and integrity.
Job Responsibilities:
* Assists with the development and implementation of operational plans, procedures and systems; reviews and evaluates current procedures and systems and develops recommendations for improvement and/ or change. May also provide market data and expertise to external primary market research projects. * Identifies growth opportunities for service and program improvement and/ or further development. Develops special reports and recommendations. May also perform market analysis and identifies key areas of growth opportunity and threats. Interprets and presents data analysis results including explanation techniques used, assumptions made and summary of results. Develops and documents methods of interpretation of results for future reference. * Serves as a technical resource in the analysis and evaluation of strategic and business plans and business development initiatives. May also include both system-wide and service/facility specific strategic and tactical growth plans. Documents and develops presentation and preparation for Management and Committee Reports, as well as analyses business development and strategic initiatives. * Conducts (as needed) in-depth statistical analysis and evaluation of operational indicators, identifies program/ service strengths and weaknesses, business opportunities and financial impact. May also Design approach, data sources and deliverables for market information and market trend requests in concert with the internal and external customer requesting.
Working Conditions:
Bending - Climbing - Rarely Concentrating - Continuous Learning - Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Kneeling - Rarely Lifting <10 Lbs. - Lifting 50+ Lbs. - Rarely Lifting <50 Lbs. - Occasionally Pulling - Rarely Pushing - Rarely Reaching - Rarely Reading - Sitting - Frequently Standing - Rarely Stooping - Rarely Talking - Consistently Thinking/Reasoning - Use of Hands - Frequently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community