About this role
Medical Records Representative About OrthoArizona: At OrthoArizona, we’re bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors. As a Medical Records Representative with OrthoArizona, you will get to: * Transmit, retrieve, route, mail, fax patient records as required. * Route, deliver, and import all external records and correspondence. * Review all medical record requests for accuracy and provides requested information. * Work with all departments for proper routing of documents. * Follow medical record policies and procedures. * Work as liaison between patients and HIPAA officer as needed. * Process mail daily and distributes it to appropriate departments. * Assist in training and orienting of new staff. * All other duties as assigned. * **Using state or federally regulated websites may require personal login credentials.
Qualifications: * Knowledge of Health Information Management Systems. * Working knowledge of computer programs. * Excellent written and verbal communication skills. * Complete and maintain compliance training. * Understand/Perform training on practice management software. * Continue to expand knowledge of practice management software as updates occur. * Understand all Standard Operating Procedures. * Working knowledge of HIPAA and PHI.
Minimum Qualifications: * High School diploma or GED. * One year of experience in a medical office.
Preferred Qualifications: * Previous experience using an electronic medical record (EMR). * Completion of Medical Records / Health Information Management educational program.
Full Time Benefits:
* Robust paid time off package including, sick time, holidays, & paid time off! * Medical with multiple different plan options. * Health Savings account + company contributions. * Dental & Vision Insurance. * 401(k) * Pet Discount Plan. * ID Theft Protection & Legal Assistance.