About this role
POSITION SUMMARY
Are you passionate about empowering fathers, strengthening families, and helping individuals build brighter futures? The Fatherhood Case Manager plays a vital role in supporting fathers as they navigate the challenges and rewards of parenting, personal growth, and family relationships.
Through the Fatherhood Project, the Case Manager provides individualized coaching, encouragement, and practical support to help fathers identify goals, build parenting skills, overcome barriers, and connect with valuable community resources. This position takes a relationship-centered approach, meeting fathers where they are and helping them move toward greater confidence, stability, and independence.
Responsibilities include goal setting, parenting support, resource coordination, referrals, ongoing case management, and facilitating the Nurturing Fathers Program. The ideal candidate is compassionate, resourceful, and committed to helping fathers recognize their strengths and reach their full potential.
POSITION RESPONSIBILITIES
Under minimal supervision, the Fatherhood Case Manager will:
* Build Meaningful Relationships: Establish trusting, supportive relationships with fathers and families through consistent communication, individualized coaching, encouragement, and follow-up. * Manage an Active Caseload: Maintain regular contact with clients, monitor progress, assess needs, and support individuals in working toward their personal and family goals. * Develop Individualized Service Plans: Collaborate with clients to identify strengths, needs, and goals; develop service plans; review progress; and recommend case closure in consultation with a supervisor when appropriate. * Provide Hands-On Support: Assist clients with navigating life challenges, including crisis intervention, advocacy, budgeting, housing, transportation, medication monitoring when applicable, and accessing community resources. * Promote Wellness and Independence: Provide supportive counseling, education, and guidance that empower clients to build healthy relationships, strengthen parenting skills, and achieve greater autonomy. * Coordinate Services and Resources: Connect fathers and families with appropriate community agencies, healthcare providers, and other support services while facilitating communication and continuity of care. * Maintain Quality Documentation: Complete accurate, timely, and thorough documentation of all services in accordance with program, funder, agency, and credentialing requirements. * Collaborate with the Care Team: Participate in treatment team meetings, share client progress, and contribute recommendations regarding service needs and changes in client status. * Facilitate Learning and Growth: Provide client education and facilitate group programming, including the Nurturing Fathers Program, in accordance with established curriculum and program requirements. * Ensure Quality and Compliance: Follow professional standards, agency protocols, applicable regulations, and program guidelines to ensure safe, effective, equitable, and client-centered services. * Complete all required agency, accrediting body, and funder training. * Perform other duties as assigned.
ADDITIONAL PREVENTION RESPONSIBILITIES
For positions assigned to school-based or community programs, up to approximately 30% of annual work time may be dedicated to prevention services, including:
* Education: Deliver engaging group and individual educational programming on Mental, Emotional, and Behavioral (MEB) health, Social-Emotional Learning (SEL), coping skills, and related topics to students, families, educators, and community members. * Information Dissemination: Share valuable information, educational materials, and community resources related to MEB health through school, family, and community events. * Environmental Strategies: Participate in Positive Behavioral Interventions and Supports (PBIS) initiatives and collaborate with community coalitions to promote prevention-focused policies and supportive environments. * Community Collaboration: Partner with schools, community organizations, and other agencies to coordinate and strengthen prevention initiatives and services. * Problem Identification and Referral: Help identify the needs of students, families, and community members through screening and assessment, connecting individuals with appropriate services and resources. * Promoting Positive Alternatives: Encourage participation in healthy, positive activities that strengthen protective factors, reduce risk-taking behaviors, and foster meaningful connections with families, schools, peers, and communities.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The successful candidate will demonstrate:
* Ability to learn and apply case management principles, healthcare management practices, and reimbursement requirements. * Strong organizational, planning, and time management skills. * Excellent verbal and written communication skills. * Ability to build rapport and work effectively with individuals from diverse backgrounds and life experiences. * Strong problem-solving skills, sound judgment, and the ability to manage multiple responsibilities while prioritizing competing needs. * Ability to work independently while also contributing effectively as part of a collaborative team. * Comfort using technology and electronic service documentation systems. * Basic computer proficiency, including Microsoft Word, Outlook, Excel, Teams, and PowerPoint.
JOB REQUIREMENTS
* Associate degree in behavioral science or a related field, or equivalent work experience as permitted or required by applicable regulatory bodies. * Valid driver's license and current automobile insurance. * Ability to meet applicable agency and program requirements.
ESSENTIAL FUNCTIONS AND PHYSICAL DEMANDS
The physical demands described below represent those necessary to perform the essential functions of this position. Reasonable accommodations may be made for qualified individuals with disabilities.
Positional Requirements
* Driving as required by assigned job responsibilities. * Occasional standing and walking. * Occasional to frequent sitting.
Gross Mobility
* Rare climbing or crawling. * Infrequent balancing, stooping, kneeling, or crouching. * Frequent to constant reaching and handling.
Sensory Requirements
* Rare tasting or smelling. * Infrequent use of color vision. * Occasional use of far visual acuity, depth perception, and field of vision. * Frequent use of near and midrange visual acuity and visual accommodation. * Frequent to constant talking.
EQUAL EMPLOYMENT OPPORTUNITY
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.