About this role
Thank you for considering a career at Roper St. Francis Healthcare! Scheduled Weekly Hours: 40 Work Shift: Days/Afternoons (United States of America) Work Shift: Monday - Friday, 8:00am - 4:30pm Work Locations: BSSF MOB (West Ashley), Mount Pleasant MOB, Berkeley Hospital MOB (Summerville), Northwoods (North Charleston), and Roper MOB (Downtown Charleston). Primary location will be Berkeley MOB with one day a week at Mount Pleasant. Could be floated to the other locations for coverage purposes. Preferences: 1-2 years experience as a LPN and/or CMA is preferred. 1-2 years of experience required if MA. Licensed Practical Nurse (LPN) Job Summary: To provide nursing care for physician practice patients following established standards and practices in accordance with the South Carolina Nurse Practice Act. To apply knowledge of patient care tasks and techniques to provide nursing care. Provide patient care in outpatient physician practice under the direction of the practicing MD, APP or RN. Responsible for staging patients in preparation to see providers. Update all patient medications in the medication history at each visit. Perform patient related tasks as directed by practice providers. Facilitate the timely communication of clinical advice to patients electronically or by phone as directed by practice providers. Ensure all needed medical records are available to care team and providers prior to patient’s office visit. Coordinate with other team members to provide exceptional patient service. The LPN should be proficient with HPP (the practice management software) and eClinical Works (the EHR). Minimum Qualifications: Education: Graduate of an accredited school of practical nursing. Experience: None required. Licensure/Certification: Currently licensed as an LPN in the state of South Carolina or hold a current compact/multi-state license as a Licensed Practical Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC. Must have a current American Heart Association BLS for Healthcare Provider Card. Primary Source Verification (if applicable): Nursing- SC Labor, Licensing and Regulation (LLR): http://verify.llronline.com/LicLookup/LookupMain.aspx, http://www.healthguideusa.org/nursing_license_lookup.htm Knowledge/Skills: Knowledge of organizational policies and procedures to provide patient care. Strong patient-centered focus. Effective verbal and written communication skills. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in preparing and maintaining records. Skill in establishing and maintaining effective working relationships. Ability to communicate clearly. Knowledge of common safety hazards and precautions to establish a safe work environment. Other: Contacts: Constant interaction with internal and external customers to include (but not limited to) patients, families, physicians, employees and visitors. Work Demands/Environment: Frequent standing, walking, bending, crouching, stooping. Frequent lifting/moving patients. Intermittent lifting, moving or carrying, pushing or pulling up to 50 lbs. Frequent use of finger/hand dexterity. Constant reaching with hands/arms. Frequent talking or hearing. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Intermittent exposure to risk of exposure to blood-borne pathogens. Moderate noise level in work area. Requires work under stressful conditions, deadlines, or irregular ho Certified Medical Assistant (CMA) Summary of Primary Function/General Purpose of Position The Medical Assistant Certified is a multi-skilled clinical professional that provides indirect and/or direct patient care within the scope of practice and in alignment with the standards of excellence and quality. Under the direction of the provider, the Medical Assistant contributes to the completion of the patient’s chief complaint (including, but not limited, to respirations, blood pressure, pulse oximetry, height, weight, and temperature), documents patient/family needs, participates in planning and implementing care for patients, and administers ordered medications (oral, injection, topically, etc.) within the Medical Assisting scope and state guidelines. Essential Job Functions Understands and adheres to the legal responsibilities and requirements within the Medical Assistant role. Identifies significant changes in patient condition through data collection and reports them to the provider. Troubleshoots issues and escalate problems to provider, direct supervisor, or appropriate internal resource. Demonstrates standards of excellence in care in all interactions, for both internal and external customers. Maintains clinical and administrative skills per the departmental competency guidelines to meet patient care and daily operational needs. Show patients to examination rooms and prepare them for the physician. Travels to other facilities for providers or adjusts hours to meet patient care needs as directed by the practice manager as needed. Maintains a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment. Assists patient and provider with virtual health visits which may include setting up the visit through appropriate platform, pre-charting the virtual visit prior to the scheduled appointment, contacting the patient to ensure preparedness for the virtual visit, troubleshooting virtual visit issues when needed, obtaining chief complaint and health maintenance checks, medication review, and other relevant patient details prior to the actual virtual visit. Documents in electronic medical records (EMR) accurately and appropriately. Manages in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions. May perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out). Follows up on orders, appointments, referrals, and follow up visits and collects co-pays as needed. Other duties include, but not limited to, ordering supplies appropriately, tracking referrals, labs and diagnostic tests, disposing of contaminated supplies, etc. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Active Medical Assisting certification from one of the following (required): Certified Medical Assistant (CMA); American Association of Medical Assisting Registered Medical Assistant (RMA); American Medical Technologists Certified Clinical Medical Assistant (CCMA); Nationally Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH) Education High School/GED (required) Completion of an accredited Medical Assistant post-secondary education program (preferred in all states except South Carolina) In South Carolina (completion of one of the below is required) An accredited Medical assistant post-secondary education program A Career and technical education health sciences program approved by t